If you feel you were incorrectly charged, please contact customer support by submitting a request. We want to hear why you are not satisfied and will do our best to help, including refunding you for the charge.
<< Click here to submit a refund request >>
We will review your request and get back to you as soon as possible.
To enable us to find your Smilebox account, please provide the following details:
- Email Address used to create your Smilebox account.
- Full Name on the credit card.
- Date and amount of the last charge.
For instructions on how to schedule your subscription to cancel, please see our article: How to Cancel Your Smilebox Subscription.
Our payment terms are set out in our Terms of Service, which you agree to, upon setting up a Smilebox account.
Subscriptions are billed on an auto-renew basis unless canceled prior to the renewal date.
Click here to review our full Terms of Service
Click here to review our Policy Terms
