You can cancel your subscription from your Account Settings.
Note: If you have a free/basic account, you will not see the Cancel Subscription button. If you want to delete your account, please see our article: How to Delete Your Smilebox Account.
To cancel your paid subscription, log into your Smilebox account, and follow the steps below:
- Go to Settings by clicking on your personal icon on the top right-hand corner of the homepage.
- Click Cancel Subscription on My Plan.
- Confirm your choice to cancel the subscription (complete all steps) and stop the auto-renewal.
Subscriptions are billed on an auto-renewal basis unless you cancel before the renewal date (click here for information about submitting a refund request from Smilebox).
